At Four13 Designs your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase items, or contact us. This policy does not apply to third-party services that we do not own or control.
INFORMATION WE COLLECT
We collect information you provide directly to us, including:
• Contact information: Name, email address, phone number.
• Billing and shipping information: Address, payment details, and order information.
• Communications: Messages you send via contact forms or email.
We also automatically collect certain information when you use our website:
• IP address, browser type, operating system.
• Pages you visit, interactions with our site, and analytics data (via services like Google Analytics).
WHY WE COLLECT AND HOW WE USE YOUR INFORMATION
We rely on a number of legal and business reasons to collect and use your information:
• To provide our services: e.g., fulfilling your orders, resolving disputes, and providing customer support.
• With your consent: e.g., signing up for marketing emails, which you can revoke at any time.
• To comply with legal obligations: e.g., tax recordkeeping or other regulatory requirements.
• For legitimate business interests: e.g., improving our services, analyzing website traffic, and protecting against fraud.
INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. We may share information in limited circumstances:
• Service providers: Trusted third parties like Stripe (payment processing) and shipping providers, but only to the extent necessary to perform these services.
• Business transfers: In the event of a sale, merger, or acquisition, personal information may be transferred as permitted by law.
• Legal compliance: If required by law, court order, or to enforce our policies, protect rights, prevent fraud, or address security issues.
DATA RETENTION
We retain personal information only as long as necessary to provide our services. Typically, we keep data for four (4) years to comply with legal obligations, resolve disputes, and enforce agreements.
COOKIES AND TRACKING
We may use cookies and similar technologies to enhance your experience, understand website usage, and improve our services. You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are disabled.
YOUR PRIVACY RIGHTS (U.S.)
You have certain rights regarding your personal information:
• Access & Update: You can request access to and correct your personal information.
• Opt Out: You can opt out of marketing communications at any time by clicking unsubscribe links in emails.
• Deletion & Restrictions: You may request deletion or restriction of your information, except where legal obligations require us to retain it.
• Objection: You can object to certain processing of your data for marketing or business interest purposes.
To exercise these rights, contact us using the information below.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. Payment information is processed securely through Stripe and is never stored on our servers.
CHILDREN’S PRIVACY
Our website and services are not intended for children under 13, and we do not knowingly collect information from children.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
CONTACT US
If you have questions or concerns about this Privacy Policy or your personal information, contact us:
Four13 Designs
Email: info@four13designs.com
Website: www.four13designs.com